This might look like one website but it is actually two. For security and privacy reasons our support portal (support.ait.cx) is physically separate from our business website (www.ait.cx).  General information, making payments, and your current subscription information are available at www.ait.cx. Technical assistance is available at support.ait.cx.  You can login to either site using your email address and your AIT password for that site. Because the sites are physically separate they have separate passwords, but you can make them both the same if you like.