ProCare and TotalCare subscribers can download and install our Atera system maintenance software for free. 

  1. Browse to
  2. Click "Support" on the menu bar at the top of the page.
  3. Click the purple "Downloads" button.
  4. Enter the password provided by your technician.
  5. Click the "Windows - Download Installer" button. 
  6. When the file (setup.msi) has been downloaded, click on it to start the installation. 
  7. Click "Yes" when asked, "Do you want to allow this app to make changes to your device?"