Self Help Tips
If you believe your computer was hacked, shut it down immediately and then open a support ticket here to report the problem. If you are unable to shut it do...
Sat, Oct 5, 2019 at 5:16 PM
If you receive a message an email message that looks in any way suspicious, do not click on any link for follow any request or instructions in the message. ...
Sat, Oct 5, 2019 at 5:08 PM
For real-world recommendations on how to secure your business from online threats, visit the Security page of our website, https://ait.cx/security/.
Sun, Oct 6, 2019 at 5:09 PM
A fairly common problem with Microsoft Outlook is that it goes into offline mode. This mode is for using Outlook when you have a potentially insecure Intern...
Sat, Oct 5, 2019 at 4:55 PM
If your Office 365 password is not working, check to see if it expired. To do that go to portal.office.com and sign in. If you are prompted to select a new ...
Thu, Oct 31, 2019 at 2:02 PM
WordPerfect sometime has problems managing temporary storage that it uses for scratch space. If its "temp" files get corrupted then WordPerfect c...
Thu, Nov 14, 2019 at 2:12 PM
You can prevent Teams from automatically launching as follows: Right-click on the taskbar at the bottom of the screen and then click on Task Manager. I...
Mon, Jan 13, 2020 at 6:41 PM
Windows On a computer running Microsoft Windows, click the Start button (at the bottom-left of the screen), type "cmd" (without the quote marks),...
Sat, Aug 22, 2020 at 3:50 PM
Follow the steps below to report phishing messages to Microsoft. Open the Outlook web app at https://outlook.office.com and sign in with your Microsof...
Tue, Jun 7, 2022 at 12:31 PM
This test is used to help isolate problems accessing websites. Follow the steps below: Determine the Fully Qualified Domain Name (FQDN) of the website ...
Fri, Jan 15, 2021 at 12:15 PM